Try one of these options: Not receiving confirmation emails?
  • Search your inbox for emails from no-reply-identityIQ@windstream.com.
  • Check your spam or junk folder.

You must have a PingID device paired to unlock your account or reset your forgotten password. Note that SMS PingID authentication is not supported for this application.

If you need assistance managing your password or pairing a PingID device, please contact the IT Support Desk at 800-615-6227.